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NAMHP Privacy Policy

Effective Date: 9/25/2024

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The National Alliance of Mental Health Providers (NAMHP) is committed to protecting the privacy and confidentiality of its members and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with applicable laws and regulations.

By accessing and using the NAMHP website and member portal, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using our services.

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1. Information We Collect

By accessing or using the member portal of NAMHP, you agree to be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using the portal. The organization reserves the right to modify these terms at any time, and any changes will be effective immediately upon posting.

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Personal Information

We may collect personal information that you voluntarily provide when you:

  • Register for membership with NAMHP

  • Create or update a member profile on the portal

  • Submit inquiries via the website or email

  • Participate in online forums, discussions, or events

  • Subscribe to newsletters, updates, or other communications

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Personal information collected may include, but is not limited to:

  • Name

  • Contact information (e.g., email address, phone number)

  • Professional credentials (e.g., licensure, certifications)

  • Payment details for membership dues or event fees

  • Login credentials for the member portal

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Non-Personal Information

We may also collect non-personal information automatically as you interact with our website, including:

  • IP address

  • Browser type and version

  • Pages visited and time spent on the website

  • Referring/exit pages

  • Device type

This information is collected through cookies and other tracking technologies to help improve your experience and our website functionality.

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2. How We Use Your Information

NAMHP uses the information we collect to:

  • Provide access to the member portal and its services

  • Manage your membership and participation in NAMHP

  • Facilitate professional networking and communication among members

  • Respond to your inquiries and provide support

  • Process payments for membership and events

  • Send you updates, newsletters, and important organizational communications

  • Improve the functionality and user experience of our website and member portal

  • Ensure the security and integrity of our website and member space

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3. Use of AI

NAMHP may utilize artificial intelligence (AI) technologies to enhance the experience and services provided to members. AI may be used in the following ways:

  • Content Personalization: To tailor recommendations, resources, and content based on individual member preferences and interactions.

  • Administrative Efficiency: To automate processes such as registration, communication, and resource management.

  • Data Analysis: To analyze survey responses, feedback, and user behavior, helping NAMHP improve its offerings and identify areas for organizational development.

AI tools are only used for organizational and operational purposes. They are governed by strict privacy standards, and NAMHP ensures that these technologies do not infringe upon your privacy rights. Human oversight is always maintained in AI-driven processes that affect members.

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4. How We Share Your Information

NAMHP values the privacy of its members and does not sell or share your personal information with third parties for marketing purposes. We may share your information under the following circumstances:

  • With third-party service providers: NAMHP may use trusted third-party services for payment processing, website hosting, or email communication. These providers are contractually bound to protect your information and use it solely for the services provided to NAMHP.

  • To comply with legal requirements: NAMHP may disclose your personal information when required to do so by law or in response to legal proceedings, such as subpoenas, court orders, or government requests.

  • For organizational purposes: Information may be shared with NAMHP leadership and committee members to manage organizational activities, such as advocacy efforts, continuing education, and member engagement.

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5. Confidentiality and Member Portal Privacy

NAMHP members have access to a member-only portal designed for professional collaboration, education, and networking. NAMHP expects members to respect the confidentiality of information shared within the member space. This includes but is not limited to:

  • Discussions in member forums and online events

  • Documents, resources, and tools shared by NAMHP or individual members

  • Sensitive information related to advocacy strategies and organizational decisions

Members are prohibited from sharing any confidential information outside of the NAMHP portal without explicit consent from NAMHP or the individual who shared the information.

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6. Data Security

NAMHP takes the security of your personal information seriously and uses reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure login processes and password protection for member accounts

  • Encryption of payment transactions and sensitive data

  • Regular monitoring of our systems to identify and address potential security vulnerabilities

While we strive to protect your information, no system can be guaranteed 100% secure. You are responsible for safeguarding your login credentials and notifying NAMHP immediately if you suspect any unauthorized access to your account.

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7. Cookies and Tracking Technologies

NAMHP’s website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files that are stored on your device and allow us to recognize you on future visits. These may be used to:

  • Remember your login credentials

  • Track usage patterns and site performance

  • Personalize your experience on our website

You can modify your browser settings to block cookies or alert you when cookies are being used. However, disabling cookies may limit some functionalities of the website and member portal.

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8. Your Rights and Choices

As a member or website visitor, you have certain rights regarding the personal information we collect and use. You may:

  • Access or request a copy of your personal information stored by NAMHP

  • Update or correct your personal information through your member profile or by contacting us directly

  • Request the deletion of your personal information, subject to legal and contractual obligations

  • Opt out of receiving marketing communications by following the instructions in any email communication

To exercise any of these rights, please contact us at susie@tbhus.com.

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9. Third-Party Links

The NAMHP website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites, and NAMHP is not responsible for the privacy practices or content of third-party sites. Please review the privacy policies of those sites before providing any personal information.

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10. Changes to this Privacy Policy

NAMHP reserves the right to update this Privacy Policy at any time. We will notify members and website visitors of significant changes by posting the updated policy on our website and indicating the effective date. We encourage you to review this policy periodically.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

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National Alliance of Mental Health Providers (NAMHP) Email: [Insert Contact Email]
Phone: [Insert Phone Number]
Address: [Insert Address]

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